Welcome to 63 moons Support Our friendly support team is dedicated in providing an excellent technical support online by resolving issues quickly and effectively. As a customer you are the focus.
 
The availability of right technical skills and resources to resolve problems is a key factor in maintaining quality of our software products. Resolving the issues brought to our customer care center, well in time is our mission.
 
We offer Services that include online remote desktop support service that enables our users to get better customer service; Internal Web based FTP for downloading patches, inquiry on the ongoing updation and queries of various ODIN products.
 
The field engineers are responsible for carrying day to day operations; they are well trained on all products and handled service calls at the branch level.
 
Complaints received from customers are logged at the branch and then gets published at Head Office. We have maintained a standard of solving complaints within 24 hours.
 
Functionality Training is provided by our Training Team on request to enable users to quickly learn and understand how to use our software products.
 
At 63 moons-Customer Care we are in the front through constantly listening and extending best possible support to our customers. Our Customer Service Department is powered by team of Technical professionals, who are based at service centers all across India.
 
We welcome you to either contact us through phone or email. We will make our best effort to respond to your email within 48 hours.
 
We look forward to have a long term and transparent relationship with our customers.